Welcome to the Body Steel Fitness career.
Are you passionate about fitness and eager to help people get healthier? Can you see yourself joining a team that worships innovation, excellence and dedication? If yes, then Body Steel Fitness is a great place for you!
Who We Are
Body Steel Fitness isn't just the owner of premium gym equipment, we're a healthy and wellness community. We're here to provide our individual and business people with the best fitness solutions and help them take their fitness journey to greater levels.
As a global major brand, we continue to set the standard for high quality product and exceptional service. However, we all know that none of this would be possible without a passionate and talented team working hard behind the scenes. That's where you come in!
Why join Body Steel Fitness?
Here's why Body Steel Fitness is a great place to build your career:
Be part of a purpose-driven team: It's not just about selling gym equipment. We are helping people to achieve their fitness goals and live a healthy life.
Body Steel: How it can help you to build your own career.
If you join Body Steel then you can make a career by opening a gym business and health and fitness center. Like opening your new gym business by joining Body Steel, you can make a career in weight lifting like Body Steel equipment. You can make a home gym at home and contact us for more information, or make a career in body building.
Job Title: Telecalling Executive (Customer Support Associate - CSA)
Location: 664/665,Shiv Circle,Devi Nagar, New Sanganear Road,, Sodala, Jaipur-302019,Rajasthan, Jaipur, Rajasthan 302019
Industry: Gym Manufacturer
Role: Customer Retention - Voice / Blended
Employment Type: Full-time, Permanent
Role Category: Voice / Blended
Department: Customer Success, Service & Operations
Goal : Our primary goal is to build a strong relationship with the dealer to sell gym equipment
Job Description:
We are looking for a skilled Telecalling Executive to join our customer support team. The successful candidate will be responsible for resolving customer queries through calls and chat while maintaining a high level of customer satisfaction.
Key Responsibilities:
Handle inbound and outbound calls and chats to resolve customer queries and issues.
Provide exceptional customer service, ensuring customer satisfaction and retention.
Assist customers with product/service information, troubleshooting, and other inquiries.
Follow up on customer concerns and ensure timely resolution.
Maintain accurate records of customer interactions in the system.
Work in a target-driven environment and contribute to achieving customer retention goals.
Working Hours:
9 hours of work per day, including a 30-minute break.
Desired Skills:
Customer Care Service experience (Preferred)
Inbound Process / Blended Process experience (Preferred)
Familiarity with handling Inbound Calls, Outbound Process, and Customer Relationship Management (Preferred)
Proficient in Computer Navigation and using chat tools.
BPO Customer Service experience is an added advantage.
Clear Communication Skills and ability to handle customer queries effectively.
Education Requirements:
UG: Graduation
How to Apply:
Share your CV via WhatsApp to either of the following numbers:
9351507847
9314139848
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